This notice has been prepared under Turkish Law No. 6698 on the Protection of Personal Data ("KVKK") and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform, to explain how we process the personal data of visitors to our website and of people who contact us. In case of any discrepancy, the Turkish version prevails.
1. Data controller
Your personal data is processed by the company that operates Ramada Resort by Wyndham Datça (the "Hotel"), as data controller.
Address: Kızlan, Küme Evleri No: 791, 48900 Datça / Muğla, Türkiye
Phone: +90 252 512 41 41
2. Personal data we process
- Identity: name and surname.
- Contact: email address, phone number.
- Customer transaction: the subject, message and request you send through the contact form, and your preferred site language.
- Transaction security: IP address, date and time of form submission, session and security cookie records.
Data processed during your stay for identity notification, invoicing and the provision of accommodation services is explained in the separate guest privacy notice presented to you at check-in.
3. Purposes of processing
- Receiving, answering and following up on your contact and information requests,
- Evaluating your reservation enquiries,
- Operating the website securely and preventing misuse and spam,
- Remembering site settings such as your language preference,
- Responding to requests from authorised public bodies and fulfilling legal obligations,
- Establishing, exercising and protecting rights in potential disputes.
4. Legal grounds
Your personal data is processed on the following legal grounds set out in Article 5(2) of the KVKK:
- It is directly related to the conclusion or performance of a contract (reservation and information requests),
- It is necessary for the data controller to fulfil its legal obligations,
- It is necessary for the establishment, exercise or protection of a right,
- It is necessary for the legitimate interests of the data controller, provided that your fundamental rights and freedoms are not harmed (site security, spam prevention).
External content that may set its own cookies, such as Google Maps, is loaded only on the basis of your explicit consent under Article 5(1) of the KVKK. You can withdraw your consent at any time through the "Cookie preferences" link at the bottom of the page.
5. Method of collection
Your personal data is collected electronically through the contact form, cookies and server logs on our website, and through information you send us by phone or email.
6. Transfers
Limited to and in proportion with the purposes above, your personal data may be transferred to:
- Suppliers providing web hosting, email and IT services,
- The Wyndham Hotels & Resorts reservation system, for reservation requests you send by phone or email,
- Our legal advisors and auditors,
- Authorised public institutions and judicial authorities upon request,
in accordance with Articles 8 and 9 of the KVKK. When services provided from servers located abroad are used, such as maps, fonts and site libraries, your IP address may be transmitted to these providers as a technical necessity of the connection; such transfers are carried out in line with the procedures set out in Article 9 of the KVKK.
The booking buttons on our website take you to wyndhamhotels.com; the personal details you provide for a booking are collected there, not on our website. Information you share on wyndhamhotels.com is subject to the Wyndham privacy notice (opens in a new tab).
7. Retention
Your personal data is kept for as long as required by the purpose of processing and by the applicable legislation. At the end of these periods, it is deleted, destroyed or anonymised in accordance with the Regulation on the Deletion, Destruction or Anonymisation of Personal Data.
Messages sent through the contact form are deleted automatically after 24 months.
Job applications
The CV and application details you send through our careers page or by email (identity, contact details, education, work experience and any other information you include) are processed to run our recruitment process and to assess suitable positions, under Article 5(2)(c) of the KVKK (directly related to the conclusion of a contract) and Article 5(2)(f) (legitimate interest). Please do not include special categories of personal data, such as health information, in your application. Application details are reviewed only by authorised staff for recruitment, are not used for any other purpose, and are deleted or anonymised once they are no longer needed for the recruitment process.
8. Your rights
Under Article 11 of the KVKK, you have the right to apply to the data controller to:
- Learn whether your personal data is processed,
- Request information about the processing,
- Learn the purpose of processing and whether data is used in line with that purpose,
- Know the third parties in Türkiye or abroad to whom your data is transferred,
- Request correction of incomplete or inaccurate data,
- Request deletion or destruction of your data under the conditions of Article 7 of the KVKK,
- Request that corrections, deletions and destructions be notified to third parties to whom your data was transferred,
- Object to a result against you arising exclusively from analysis by automated systems,
- Claim compensation for damages arising from unlawful processing.
9. How to apply
In line with the Communiqué on the Procedures and Principles of Application to the Data Controller, you may submit your requests together with documents proving your identity in writing to the address above or through a notary, via registered electronic mail (KEP), with a secure electronic signature or mobile signature, or from an email address you have previously notified to us and which is registered in our systems.
Your application will be concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. If the process requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board.